Customer Satisfaction Survey

Metalec would like to know what you think of our work and products. Please complete this short survey to provide us with your feedback.

Contact:
Email:
Date:

1. What is your overall satisfaction with Metalec products and services?
  • Very Satisfied
  • Satisfied
  • Neuteral
  • Dissatisfied
  • Very Dissatisfied
If you are dissatisfied, why?

2. How satisfied are you with Metalec products and services in the following areas:

Very Satisfied Satisfied Neutral Disatisfied Very Disatisfed
Value for Price
Durability
Quality
Customer Service
Satisfaction with Delivery
Ease of Installation

3. Why did you decide to purchase a Metalec product over the competitors? (Check all that apply.)

  • Delivery
  • Price
  • Quality
  • Features
  • Reputation
  • Experience

4. Would you purchase additional products from Metalec?

  • Definitely
  • Probably
  • Probably Not
  • Definitely Not
  • Not Sure

If not, why not?

5. Would you recommend Metalec products to others?

  • Definitely
  • Probably
  • Probably Not
  • Definitely Not
  • Not Sure

6. If you have any additional comments or suggestions in regards with Metalec products, please share them: